Working from home. My decade-old office chair finally broke, which was not even comfortable. My decision to purchase the IKEA chair at that time, I suspect, was based on aesthetic and not comfort, a foolish decision in hindsight! Finding an office furniture supplier open during the third lockdown has been a nightmare – since most of them were closed.
Many of the online suppliers were running low on stock or did not have the chair in stock that met my requirements (i.e Inflatable lumbar support).
I was surprised to find http://docklandsfurniture.co.uk/ open. After speaking t the owner of the shop he understood my requirements and sent a few pictures immediately. Despite passing the closing time the owner kept the shop open for me to collect the chair Truly, wonderful old fashion customer service – that the online world lacks!